GovX

What integration method does your software use?

Our software uses the web services integration. Our tool sends and receives no spreadsheets. Set-up is simple because you just enter your GovX credentials.

How do I obtain GovX credentials?

Contact your GovX brand manager and ask her to create a partner account. Once complete, login to our software. Choose GovX under add a new connection. Enter your credentials.

What integration points are available?

Here are the points:

• Our software can sync orders from GovX to QuickBooks.
• Our tool can send the ship date, method and tracking number back to GovX.
• You can sync stock updates from QuickBooks to GovX.

How do I sync tracking details back to GovX?

You can use WorldShip or FedEx to ship orders from QuickBooks. Connex will map the details and send them to GovX. You cannot update an order, unless our software confirms it has been received. 

1. Login to Connex.
2. Click manage.
3. Expand advanced transaction
4. Check delete orders from GovX, after they are received.

If this box is unchecked, you will receive this error:

Error update tracking details for 305077-LEN01. No vendor orders could be processed for order 305077-LEN01 and vendor X. 

Please read this guide on sending the details.

Can I map the next number from QuickBooks as the order number.

Please contact us. This feature has not been implemented.

If I use sandbox mode, does Connex send an order notification to GovX?

Not at this time. To send the order notifications, switch to production mode.

I am using a e-commerce solution to ship orders. How do I instruct Connex to send orders to QuickBooks, Connex to send those orders to GovX, and update tracking?

In this example, the user has Shopify and needs to send fulfilled orders to GovX. Here are the steps:

1. Login to Connex.
2. Choose Shopify.
3. Click manage.
4. Expand the transaction area.
5. Add GovX as the class on all Shopify orders.
6. Expand the first area.
7. Enter fulfilled as the status.
8. If GovX is missing, log into QuickBooks.
9. Go to lists and class list.
10. Add GovX.
11. Login to Connex.
12. Click manage.
13. Click refresh drop downs.
14. Run the web connector.
15. Assign the class.