Request to Abort - QB Permissions


In your log, you will see this error message:

This application is not allowed to log into this QuickBooks company data file automatically. The QuickBooks administrator can grant permission for an automatic login through the Integrated Application preferences.

This means you paired our app and QB as a non admin user. You must login as admin and give it permissions. Here are the steps:

  1. Login to QB as Admin.
  2. Open the web connector.
  3. On the left, check the boxes for all the Connex connections. If you only have one connection, then check the box.
  4. Click update selected.
  5. QB will prompt you for permissions. Select the fourth radio button. If you see a drop down, select Admin.
  6. Click OK.

If this fails, follow these steps:

  1. Login to QB as Admin.
  2. Go to edit and click preferences.
  3. Uncheck the box that prevents applications from accessing the current company file: 
Have more questions? Submit a request
Powered by Zendesk