Connex goes into your FTP server and downloads spreadsheet files into QuickBooks. You must obtain your Rakuten FTP credentials.


Here are the steps:

  1. On the my connections page, select Rakuten
  2. Enter yout FTP user name, FTP password, and FTP server URL.
  3. Click save and sync.

Renaming Files

Connex will rename files in your FTP to JMA_, after our software processes them. To prevent our software from renaming files, follow these steps:

  1. On the configure page, click the order export tab.
  2. In the order status field, enter test.
  3. Click save and sync.
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