How does the integration work?

CommerceHub creates text files in a web based folder. Our software downloads and translates the files to QuickBooks. When you fulfill an order in QuickBooks, our software creates a text file in the folder. CommerceHub sends the data to your selling channel.

How do I pair CommerceHub?

Here are the steps:

  1. Contact CommerceHub and ask them for your FTP information to download and upload files.
  2. Login to Connex.
  3. At the my connections page, choose CommerceHub.
  4. Enter your FTP information into the form.
  5. Click configure.

How does a sample order appear?

Here is a sample order.

How do I sent fulfillment information to CommerceHub?

Here are the steps:

  1. Login to Connex.
  2. Select your existing CommerceHub connection and click configure.
  3. On the configure page, scroll down to sync orders from QuickBooks.
  4. Check the box to sync orders.
  5. We recommend the default settings, which say add a class called CommerceHub on each order. You may adjust the criteria accordingly, but orders without tracking details will fail to sync.
  6. Open an order in QuickBooks.
  7. Add a line called tracking and enter the tracking number only in the description field.
  8. Add CommerceHub as the class.
  9. Click save.
  10. Run your web connector.

Our software will send CommerceHub fulfillment data shortly.


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