ShipStation will send two separate orders, if you split an order. You can remove the -1 at the end of the split order, so Connex skips it.
How do I add the rule?
The rule states if the order number ends with -1, remove it. Here are the steps:
- Login to Connex.
- Hover over the gear and click rules engine.
- Click add new rule.
- Add this rule: