Company File Rebuild Web Connector Stuck at 68%

 

Introduction

Our tool pulls orders by their date modified. A company file rebuild could modify several orders. As a result, the volume is too large and Connex will stop working.

How do I get the connector running again?

In this example, today's date is June 19th, 2017. If you are syncing orders from QB, follow these steps:

  1. Login to Connex
  2. Click submit at my connections.
  3. On sync manually from QuickBooks section, change the dates to tomorrow and tomorrow plus a few days: dates.png
  4. Click submit.
  5. In QB, open an order.
  6. Add test to the memo.
  7. Click save.
  8. Performs steps five through eight for each order.
  9. Run your web connector.
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