How do I sync returns to QB?
Here are the steps:
- On the Connex configure page, click the advanced tab.
- Check sync refunds to QB.
- Click save and sync.
If I have no matching order to return, will Connex sync the refund?
There must be a sales receipt in QuickBooks, so Connex can match the refund. Our software must insert the sales receipt first, then the refund.
Can I see a sample refund?
Yes, click here to see a refunded transaction. It enters QB as a return.
Can I do partial refunds?
Yes, please see this sample.