Can Connex update existing customers?

Introduction

Sometimes, repeat customers move. When they create an order on your website, they enter their new address. If you hand enter an order, QB uses the old address. Connex can take the address from the order and update the customer record.

How do I enable the setting?

On the Connex advanced tab, scroll down to advanced customer settings. Check update QB addresses.

What does an update customer look like?

Connex will update the addresses, phone, email, company and name fields:

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